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Returns

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Can I choose a forwarding agency of my choice to return a FATMOOSE play equipment?
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How do I send back an item?
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Will I receive confirmation that my returned item has arrived?
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How do I get my money back?
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How long is the complaint period?
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What should I do if an item is damaged or missing?
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Can I refuse to accept delivery of Wickey playground equipment in the case of significant damage?
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How can I exchange an item?