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Cancellation Policy

The right of withdrawal is available exclusively to consumers.

For the purposes of this withdrawal policy, a 'consumer' is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity.

Traders are natural or legal persons, or partnerships with legal capacity, with whom a business relationship is entered into and who, when concluding a legal transaction, are acting in the course of their commercial or self-employed professional activities.

I. Cancellation Policy

I. Right of cancellation for the purchase of goods suitable for parcel delivery (Standard goods)

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. To exercise your right of withdrawal, you must inform us

WICKEY GmbH & Co. KG
Franz-Savels-Straße 69
52538 Gangelt / Deutschland

Tel. +49 (0) 24 54-988 313 0
E-Mail: [email protected]

by means of a clear statement (e.g. a letter sent by post or an email) informing us of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

You may also exercise your right of withdrawal online using the 'Cancelling your purchase' function. If you use this online function, we will immediately send you, on a durable medium (by email), a confirmation of receipt containing details of the content of your notice of withdrawal, as well as the date and time of its receipt.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without delay and, in any event, no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you post the goods before the end of the fourteen-day period. You shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to handling of the goods that goes beyond what is necessary to check their condition, properties and functionality.

II. Right of withdrawal for the purchase of goods that cannot be posted (Goods requiring a courier service)

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. To exercise your right of withdrawal, you must inform us

WICKEY GmbH & Co. KG
Franz-Savels-Straße 69
52538 Gangelt / Deutschland

Tel. +49 (0) 24 54-988 313 0
E-Mail: [email protected]

notify us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, although this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

You may also exercise your right of withdrawal online using the 'Cancelling your purchase' function. If you use this online function, we will immediately send you, on a durable medium (by email), a confirmation of receipt containing details of the content of your notice of withdrawal, as well as the date and time of its receipt.

Consequences of withdrawal

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We will collect the goods at our own expense. You will only be liable for any loss in value of the goods if this loss is attributable to handling of the goods that goes beyond what is necessary to check their nature, characteristics and functioning.

End of the cancellation policy

Special note:

Linked/financed contracts
If you finance this contract through a loan and subsequently cancel it, you will no longer be bound by the loan agreement either, provided that both contracts form an economic unit. This is particularly likely to be the case if we are also your lender or if your lender relies on our involvement for the purposes of financing. If we have already received the loan by the time the withdrawal takes effect, your lender shall, in relation to you, assume our rights and obligations under the financed contract with regard to the legal consequences of the withdrawal or the return of goods. The latter does not apply if the present contract relates to the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you wish to avoid a contractual obligation as far as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are entitled to a right of withdrawal in respect of that agreement as well.

Withdrawal form

If you wish to cancel this contract, please complete and submit this form.

To

Wickey GmbH & Co. KG
Franz-Savels-Straße 69
52538 Gangelt
Germany
E-Mail: [email protected]

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)



Ordered on (*)

Received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s)

(only if this form is notified on paper)

Date

(*) Delete as appropriate